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Contact

Contact Us

We typically respond within 1–3 business days

Email Support

Contact us for bug reports, account issues, or invoice requests.

shijuebaba@gmail.com

Response Time

We typically respond within 24 hours on business days (Mon–Fri). Longer during holidays.

FAQ

Most questions are answered on our FAQ page — check there first.

View FAQ →

When contacting us, please include

  • Account issues:Include your registered email so we can locate your account quickly.
  • Payment issues:Include your order number (format: PR + date + digits).
  • Restoration feedback:Attach the original and restored images to help us improve.
💡 If credits haven't arrived or a restoration failed, it's usually a temporary network or AI service issue. Wait a few minutes and retry. If the problem persists, email us and we'll verify and refund the credits.